Property Services is one of Foxtons' two highest-revenue departments, and its performance rests on how effectively Move Consultants convert outbound activity into booked valuations and signed instructions. This suite was built to make that performance visible in real time, at every level from individual consultant to division.
What the suite tracks
Across 12 dashboards, the suite measures Move Consultant productivity across teams, divisions, weeks and days — outbound call activity, Valuations Booked, lead quality and instruction conversion rates, all benchmarked year on year. Each of the four sections follows a consistent framework: a summary page for the headline view, and three deep-dive analytical pages underneath it.
From quarterly review to same-week intervention
Before this suite, underperformance in the field was usually caught at the next quarterly review — by which point weeks of lost productivity had already happened. With daily and weekly visibility into call activity, lead quality and conversion, senior management can now see an underperforming team the same week and intervene while it still matters.
Built on the same trusted foundation
Like the Marketing Analytics suite, this runs on automated SQL pipelines with scheduled Power BI refreshes, Row-Level Security for division- and role-based access, and full version control of every .pbip file in Azure DevOps — reporting that's self-service and doesn't depend on an analyst in the middle.
Impact
Real-time field performance visibility contributed to roughly a 30% improvement in Move Consultant performance monitoring, giving leadership the ability to act on underperformance immediately rather than after the fact.